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Best Appointment Scheduling Software for Law Firms in 2020

Calendar With Highligher For Appointments From Law Firm Website

Photo by Estée Janssens on Unsplash

When you have potential clients that are more or less ready to avail of  your services,  you wouldn’t want them to encounter any hindrances when booking their appointments with you. Your office may be properly manned, but how do you ensure that your law firm website is also capable of catering to your clients’ needs?

A study done in 2016 revealed that 40% of appointment scheduling that is done online happens past a business’s operating hours. This percentage is significant, and any law firm that wants to get a breakthrough in 2020 should consider investing in an appointment scheduling software in their web design.

Since there are tonnes of options out there, we’ve rounded up 5 of the best appointment scheduling software to help you with your decision:

Appointment scheduling software #1: is a cloud-based software with powerful features that can help you grow your law firm business with ease.

By paying according to the number of bookings you receive per month, this appointment scheduling software allows you to save on costs.

If you’re concerned about having to use a standard theme that comes with most software, then rest assured that it can be customized. With, you can use your logo, colors and other brand elements that represent your law firm.

As a law firm appointment scheduling software, it boosts your efficiency as it notifies you of your upcoming reservations and when a client cancels an appointment. You’ll also be able to respond promptly to their messages because of message notifications.

A free plan is available and you can choose from 3 paid plans starting at $9.9 monthly.

Appointment scheduling software #2: Acuity Scheduling

Acuity Scheduling believes that simplicity should meet power, and this cloud-based appointment scheduling software works 24/7 to fill your schedule.

Used as a law firm appointment scheduling software, it can be integrated with third-party programs such as GoToMeeting, MailChimp and Zapier. Some programs such as Office 365, Outlook, FreshBooks, and Google Calendar may also be important to the daily workflow of your law firm. Acuity Scheduling provides APIs that allow integration with these programs.

The software also allows customization. Although you cannot integrate features to this software, you can embed customized themes. And you can embed customized calendars, intake forms, group scheduling, and branded confirmations or reminders.

This appointment scheduling software supports various methods of payments including Stripe, Square, and PayPal for the convenience of your clients.

Paid plans start at $15 a month, but you can also sign up for a Freebie package without costs.

Appointment scheduling software #3: 10to8

10to8 is an appointment scheduling software designed to accommodate all business forms and different types of professionals.

As a law firm appointment scheduling software, lawyers can enjoy numerous benefits that this software provides, including  Zoom Video Conferencing.

Since the software support several languages, it breaks the communication barrier and it allows for interaction with a larger clientele.

To prevent double booking, once a customer makes an appointment on your law firm website, it automatically gets synced with your user calendar. Other clients will be able to view this real-time so they will know to look for the next available appointment.

This appointment scheduling software also features a direct chat that allows lawyers to communicate with their clients. Through this engagement channel, clients will feel more valued, minimizing no-shows.

A free plan is also available with the Basic plan costing $9.6 monthly.

Appointment scheduling software#4: Appointy

Trusted by over 110,00 users around the world, Appointy is a business-centric appointment software that is not limited to any business.

Considering that 51.3% of clients are mobile phone and tablet users, users can book their appointments through their devices on Facebook and Twitter.

When used as a law firm appointment scheduling software, lawyers can increase their productivity and gain more customer loyalty through this tool. It allows you to significantly reduce empty time slots by promoting last-minute deals to all your customers via Facebook or Twitter.

This appointment scheduling software also supports more than 20 languages.

Their lowest-priced plan costs $19.99 per month with a 14-day free trial, but you can also opt for their free plan.

Appointment scheduling software #5: Calendly

Calendly is an excellent appointment scheduling software for small and medium law firms that want to improve their efficiency.

Calendly helps you know the performance of your business by keeping records of where you got your business from. When making appointments, clients fill in about how they learned about your business, keeping track of your leads. This information could be very useful in your digital marketing campaign.

Just like the other appointment scheduling software, you can use it under a free plan, or try Premium for $8 a month.


With a law firm appointment scheduling software, you avoid the possibility of losing a potential client just because they could not reach you. In choosing the best appointment scheduling software, make sure you consider not just the cost for your website design, but also the ease of use both for you and your clients.

It also wouldn’t hurt to know the current law firm web design trends for reference, and so you can determine whether your law firm website needs a redesign.

If you would like to discuss your law firm website design requirements, get in touch with us so we can assist you.

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